Your Privacy Matters
This privacy policy explains how ContentSplitter collects, uses, and protects your information.
Last updated: January 2025
Account Information
- Name and email address when you create an account
- Profile information (if provided via Google OAuth)
- Password (encrypted) for email/password authentication
- Account preferences and settings
Content Data
- Original content you input (articles, text, URLs)
- AI-generated content and summaries
- Project titles and descriptions
- Content preferences and brand settings (Premium users)
Usage Information
- Number of projects created and monthly usage
- Platform preferences and content generation history
- Feature usage and interaction patterns
Payment Information
- Billing address and payment method details (processed by Stripe)
- Subscription status and billing history
- We do not store credit card numbers or payment details directly
- Service Delivery: Process your content through AI models to generate platform-optimized social media posts
- Account Management: Create and manage your account, authenticate your identity, and provide customer support
- Personalization: Apply your content preferences and brand settings to improve AI generation quality
- Billing: Process payments, manage subscriptions, and send billing-related communications
- Communication: Send service updates, security alerts, and respond to your inquiries
- Analytics: Understand usage patterns to improve our service and develop new features
- Legal Compliance: Comply with applicable laws and protect our rights and the rights of others
OpenAI
Your content is processed by OpenAI's GPT models to generate AI-powered social media content. OpenAI's data usage policy applies to this processing. We do not share personal information with OpenAI beyond what's necessary for content generation.
Stripe
Payment processing is handled by Stripe. Stripe collects and processes payment information according to their privacy policy. We receive only necessary transaction details and do not store your full payment information.
Google OAuth
If you sign in with Google, we receive basic profile information (name, email) as permitted by your Google account settings. Google's privacy policy governs their collection and use of your information.
MongoDB Atlas
Your data is stored securely in MongoDB Atlas with industry-standard encryption and security measures.
- Encryption: Data is encrypted in transit using HTTPS and at rest in our databases
- Access Control: Strict access controls limit who can access your data
- Authentication: Secure authentication mechanisms protect your account
- Monitoring: We monitor our systems for security threats and vulnerabilities
- Regular Updates: We keep our security measures current with industry best practices
While we implement strong security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your information.
Access and Update
You can access and update your account information through your settings page.
Data Deletion
You can delete your projects individually or contact us to delete your entire account and associated data.
Data Portability
You can export your project data at any time through your dashboard.
Subscription Management
You can cancel your subscription at any time through your account settings or Stripe's billing portal.
- Account Data: Retained while your account is active and for a reasonable period after deletion to comply with legal obligations
- Project Content: Stored until you delete individual projects or your entire account
- Usage Analytics: Aggregated and anonymized usage data may be retained for service improvement
- Billing Records: Retained as required by law for tax and accounting purposes
- Essential Cookies: Required for authentication and core functionality
- Session Management: To keep you logged in and maintain your preferences
- Analytics: To understand how our service is used and improve user experience
You can control cookies through your browser settings, though disabling essential cookies may affect functionality.
ContentSplitter operates globally and your data may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your data, we ensure appropriate safeguards are in place to protect your information.
ContentSplitter is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us and we will take steps to delete such information.
We may update this privacy policy periodically to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our service after such changes constitutes acceptance of the updated policy.
If you have any questions about this privacy policy or our data practices, please contact us:
Email: privacy@contentsplitter.com
Support: Through your account dashboard or our contact form
We will respond to your inquiries within a reasonable timeframe and in accordance with applicable law.